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Computational Designer, Innovation Specialist
2 months ago
About Mitsubishi Electric
We are a leading technology company that contributes to the realization of a vibrant and sustainable society through continuous innovation and creativity.
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team. As the first point of contact for customers, you will provide market-leading pre-sale technical support for our Ecodan Air to Water Heat Pumps and MVHR products.
Key Responsibilities
- Comply with health and safety regulations and company policies.
- Produce accurate quotations and technical advice that consistently meet quality standards.
- Analyze specifications and drawings to produce suitable equipment selections.
- Provide training support for customers and account managers.
- Support internal and external stakeholders while promoting customer-centricity and offering a market-leading service.
- Achieve key performance indicators.
Requirements
- Proven experience within the Air to Water Heat Pump industry.
- Excellent understanding of refrigeration circuits, electric circuitry, water-based heating systems, and their application.
- Knowledge of building regulations.
- IT literacy with Microsoft office packages.
Benefits
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible working options, including working from home or hybrid working.
- Pension.
- Life Assurance.
- Private Medical, Dental Insurance, and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi's discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
- Cycle to Work Scheme.
- Sports & Social Club.
- Employee Assistance Programme.
Equality and Diversity
Mitsubishi Electric promotes employee diversity and provides a workplace where employees can work to their full potential regardless of gender or age.
