High Ropes Team Leader

2 days ago


Chessington, Greater London, United Kingdom Chessington World of Adventures Resort Full time
High Ropes Team Leader

Chessington World of Adventures Resort is seeking a highly skilled and experienced High Ropes Team Leader to join our team. As a key member of our outdoor activities team, you will be responsible for ensuring the smooth and efficient operation of our High Ropes site.

Key Responsibilities:
  • Assist in the daily management of the High Ropes site, including the care of equipment, facilities, and health and safety.
  • Train and coach instructors, conducting regular performance reviews to ensure high standards are maintained.
  • Ensure participants complete relevant paperwork and comply with company rules and policies.
  • Fit, remove, and inspect harnesses and PPE correctly, ensuring effective maintenance of the course and all relevant kit.
  • Manage and facilitate customer bookings, including school, youth, corporate, and party bookings.
  • Carry out course maintenance checks to ensure the highest level of safety and quality.
Requirements:
  • Positive attitude and ability to work as part of a team in a fast-paced environment.
  • Ability to deliver a high-quality experience to our guests.
  • Desirable experience: working in an outdoor service environment, working with families and children, first aid at work, and leading a team of employees.
Benefits:
  • Competitive hourly salary.
  • Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all of our Merlin attractions across the world.
  • 40% discount online off LEGO.
  • 25% discount in our on-site retail shops and restaurants.
  • Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel.
  • Ongoing training and development opportunities.

At Chessington World of Adventures Resort, we strive to create an inclusive and diverse workplace where everyone feels valued and has the same opportunities to thrive. We welcome applications from candidates who share our values and are passionate about delivering exceptional guest experiences.


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