Business Operations Coordinator

3 weeks ago

Borehamwood, Hertfordshire, United Kingdom Westgate Healthcare Full time
About the Role

We are seeking an experienced and proactive Business Administrator to join our team on a full-time, permanent basis at our newest care home in Borehamwood, Hertfordshire.

Key Responsibilities
  • Manage all aspects of HR administration, including conducting interviews, drafting employment contracts, and issuing induction and training paperwork.
  • Support Line Managers across the employee life cycle, including appraisals, performance management, absence management, and employee engagement.
  • Work closely with the Home Manager to improve employee engagement, resolve HR issues, and ensure all staff feel well supported.
  • Lead in organising and supporting investigation meetings, disciplinary and grievance hearings, and drive a positive and engaged culture across the home.
  • Ensure all staff are up to date with mandatory training and work alongside the central HR team to conduct periodic research into competitor pay rates and other employment benefits.
  • Maintain an effective and efficient filing system for all home-related paperwork and provide general administrative support to ensure the smooth running of the care home.
Finance Responsibilities
  • Support with all aspects of Finance, including processing invoices, preparing reports, and banking weekly cash/cheque deposits.
  • General Finance administration and organisation, including ordering items for the care home and updating resident funding.
  • Maintain Finance excel trackers and work closely with the central Finance team to process resident admissions and discharges.
About You
  • Previous experience in HR and/or Finance administration is essential.
  • Experience of working in a care home is preferable, but not essential.
  • Strong IT skills and the ability to work competently with all Microsoft Office packages, including Outlook, Word, and Excel.
  • Excellent attention to detail and able to work in a fast-paced environment.
  • Well organised with the ability to multi-task and good people skills with a strong people focus.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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