Contact Centre Professional

3 weeks ago


West Midlands Combined Authority, United Kingdom Bristol Industrial Full time

Bristol Industrial is seeking a highly skilled and dedicated Contact Centre Professional to join our team based in Stoke-on-Trent. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

About the Position:
  • The successful candidate will have strong administrative skills, including experience in managing group mailboxes and processing orders.
  • You will also be required to answer inbound calls from customers to provide order support, using your exceptional customer service skills to address their inquiries.

This is a fantastic opportunity to develop your skills and knowledge, with full company training provided and ongoing support within the role.

Key Accountabilities:

  • Process orders and update systems efficiently.
  • Maintain accurate databases and ensure that orders are processed correctly.
  • Provide exceptional customer service and support over the phone.

What You Can Expect:

  • A competitive annual salary of approximately £24,000, paid weekly and via online payslips.
  • A friendly and supportive team environment.
  • Free on-site parking.


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