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Support Worker

2 months ago

Exeter, Devon, United Kingdom Sanctuary Group Full time
About the Role

We are seeking a dedicated and compassionate Support Worker to join our team at Sanctuary Supported Living. As a Support Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their goals and live independently.

Key Responsibilities
  • Provide person-centered support to encourage customers to maximize their potential and independence
  • Assess customers' needs and develop support plans to meet their unique requirements
  • Act as a first point of contact for customer queries and provide timely responses
  • Build strong relationships with customers, respecting their autonomy, dignity, and personal choices
  • Liaise with external agencies to enhance customers' confidence, health, and wellbeing, and support them in education and employment
  • Manage emergency situations with professionalism and composure
  • Maintain accurate and high-quality records of customer interactions
Requirements
  • Experience working with adults who have experienced homelessness
  • Strong communication and interpersonal skills, with a 'can-do' attitude
  • Ability to work collaboratively as part of a team and independently
  • Excellent organizational skills, with strong literacy and numeracy
  • Capacity to adapt to changing priorities and deadlines
  • NVQ3 in Health and Social Care or willingness to work towards
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A supportive and inclusive work environment
  • A chance to make a real difference in the lives of our customers