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Head of Operations and Compliance

2 months ago

Islington, Greater London, United Kingdom Euro Car Parks Full time
Job Description

Job Title: Head of Processing and Compliance

Company: Euro Car Parks

Job Type: Full-time

Location: Central London

Job Description:

We are seeking an experienced and ambitious Head of Processing and Compliance to join our dynamic and dedicated team. As a key member of our organization, you will be responsible for leading and managing our processing and compliance functions, ensuring that we maintain the highest standards of professionalism and customer satisfaction.

Key Responsibilities:

  • Lead and manage the processing and compliance team, ensuring that they are equipped to deliver exceptional results and meet compliance standards.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer experience.
  • Collaborate with internal stakeholders to ensure that our processes and procedures are aligned with company goals and objectives.
  • Identify and mitigate risks, ensuring that our operations are compliant with relevant laws and regulations.
  • Develop and maintain positive relationships with internal and external stakeholders, including customers, suppliers, and regulatory bodies.
  • Provide leadership and guidance to team members, ensuring that they have the skills and knowledge required to perform their roles effectively.
  • Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs), ensuring that our operations are meeting or exceeding expectations.
  • Develop and implement process improvements, ensuring that our operations are efficient, effective, and compliant.
  • Manage budgets and resources, ensuring that our operations are financially sustainable.

Requirements:

  • Proven experience in a similar role, with a strong track record of delivering results and improving operational efficiency.
  • Excellent leadership and management skills, with the ability to motivate and develop team members.
  • Strong analytical and problem-solving skills, with the ability to interpret data and trends.
  • Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with stakeholders.
  • Strong knowledge of relevant laws and regulations, with the ability to ensure compliance.
  • Ability to work well under pressure, manage time effectively, and work independently.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the car parking industry.