Transport Coordinator

4 weeks ago


London, Greater London, United Kingdom Club Med Full time

Job Title: Transport Executive

About the Role:

We are seeking a highly skilled Transport Executive to join our team at Club Med. As a key member of our Transport team, you will be responsible for supporting the Call Centre by completing transportation requests, administering both Amadeus and the in-house reservation system, handling group requests efficiently for the Meetings and Events department, communicating travel information to clients, and assisting the Finance department in the reconciliation of Transport billings.

Key Responsibilities:

  • Support the Call Centre by completing transportation requests within 4 hours, finding the best flights and pricings for clients, and supporting clients with any changes to their flights.
  • Administer both Amadeus and the in-house reservation system, including issuing/reissuing tickets, checking Amadeus Q's, and accurately programming flights into the in-house reservation system.
  • Handle group requests efficiently for the Meetings and Events department, finding effective and cost-efficient group flights, completing passenger lists and seating requests, and supporting groups departments in case of any flight issues.
  • Communicate travel information to clients, including proactively looking out for notices of airline strikes, potential issues that would affect flights, and communicating any potential transport issues to both the Call Centre and clients.
  • Assist the Finance department in the reconciliation of Transport billings, supporting the Transport Manager with ADM's, ACM's, and other BSP requirements.

Requirements:

  • University graduate or at least 3 years working in ticketing/travel agency.
  • Virgin Atlantic Level 1 & 2 - Fares and ticketing courses is a plus.
  • Self-motivated individual, persistent and demanding, open-minded, with an entrepreneurial spirit and willing to be part of a team.
  • Knowledge of the airline industry, airline rules and regulations, airline partners.
  • Skills: Sales oriented, technical skills (tools...): 3 years of Amadeus – ticketing, reissuing tickets, IT fares, Q administration, High computer literacy.
  • You speak fluently English (spoken & written).

About Club Med:

At Club Med, we have 5 values: kindness, multiculturalism, responsibility, freedom and pioneering spirit. Like 's and 's around the world, we also share what we call the Club Med spirit: being professional and festive, a unique state of mind and a lifestyle that unites all our team members.

The Club Med spirit is about accomplishment while living a unique experience.



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