Technical Advisor for Security Orchestration and Automation

3 weeks ago


London, Greater London, United Kingdom Palo Alto Networks Full time
About Us:
Palo Alto Networks is a leader in cybersecurity, dedicated to protecting the digital way of life. Our mission is to empower our clients to automate their security operations and provide return on investment for the XSOAR platform.

Job Overview:
This role requires a highly skilled technical advisor who can assist our customers with implementing and customizing our platform to automate their Incident Response processes. The ideal candidate will have experience in customer-facing roles, including familiarity with Customer Success processes and metrics, and ability to develop and maintain scripts in Python, PowerShell, or JavaScript.

Responsibilities:
  • Assist customers with implementing and customizing our platform to automate their Incident Response processes.
  • Train clients, resolve issues, respond to product questions, and help level up our client's understanding so they can work independently.
  • Write custom scripts and troubleshoot systems to ensure seamless integration.

Requirements:
Experience:
  • Experience in customer-facing roles, including familiarity with Customer Success processes and metrics.
  • Ability to develop and maintain scripts in Python, PowerShell, or JavaScript.
  • Understanding of various security products and secure coding techniques.
  • Linux system administration and troubleshooting experience.
  • Familiarity with different products, processes, and ecosystem.
  • Experience as a Security Incident Responder or SOC analyst/manager.
  • Ability to work under pressure and prioritize tasks accordingly.
  • Experience with mentorship responsibilities.

Estimated Salary: $140,000 - $170,000 per year, depending on location and experience.

What We Offer:
Palo Alto Networks offers a comprehensive benefits package, including flexible work arrangements, professional development opportunities, and a competitive salary.

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