Catering Team Lead Specialist

2 weeks ago


South Shields, South Tyneside, United Kingdom Chartwells Full time

About Us: Chartwells is a leading provider of food and beverage services to schools across the UK, dedicated to delivering exceptional dining experiences that exceed our customers' expectations.

Compensation Package: The estimated annual salary for this position is £27,000 - £32,000, depending on experience, with a guaranteed 12.5 hours/week contract.

Key Responsibilities:

  1. Dining Experience Delivery: Prepare and serve high-quality meals, adhering to health and safety standards and presentation guidelines.
  2. Team Oversight: Manage culinary and catering teams to ensure seamless service delivery, focusing on customer satisfaction and staff development.
  3. Communication and Collaboration: Regularly communicate with line managers to track KPIs and targets, promoting a culture of open dialogue and cooperation.
  4. Compass Group UK&I Representation: Embark on a journey of representing the Compass Group UK&I brand, personifying our values of excellence, teamwork, and innovation.
  5. Customer Engagement: Facilitate effective communication between customers and our culinary and service teams to guarantee unparalleled customer satisfaction.
  6. Training and Growth: Offer support and guidance to your colleagues, driving individual and team growth while fostering an environment of continuous improvement.

Essential Qualities:

  • Previous experience in kitchen operations or team leadership.
  • Superb communication and interpersonal skills.
  • Capacity to thrive in both individual and collaborative settings.
  • Familiarity with food safety regulations.

We Offer:

  • A competitive remuneration package.
  • The opportunity for ongoing professional growth and development.
  • An inspiring workplace where you can flourish personally and professionally.


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