Residential Property Manager

4 weeks ago


Reading, Reading, United Kingdom Anchor Full time

About the Role:

We are seeking a highly organized and empathetic professional to join our team as a Residential Property Manager. As a key member of our housing services division, you will be responsible for managing properties and supporting residents to live independent lives.

Your Key Responsibilities:

  • Letting properties and managing rent accounts
  • Dealing with anti-social behaviour and ensuring repairs are carried out
  • Listening to residents and addressing issues before they become complaints
  • Investigating and resolving resident complaints
  • Maintaining resident trust and confidence in Anchor
  • Managing the location's budget and service charge accounts
  • Ensuring the location is safe and compliant with health and safety policies
  • Collaborating with external agencies to provide support to residents with various needs
  • Encouraging resident inclusion in social events and community activities

About Anchor:

At Anchor, we are passionate about providing older people with independence and security within a happy community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.

Our ambition is to create homes where everyone can love living in later life. If you share our values and have a strong commitment to delivering exceptional resident experiences, we would love to hear from you.



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