AWS Security Engineer

1 day ago

Leeds, Leeds, United Kingdom Zimperium Full time
Job Title: Technical Support Engineer - AWS Security

Zimperium is a leading provider of enterprise mobile security solutions, offering a comprehensive mobile threat defense system that protects against known and unknown cyber threats.

As a Technical Support Engineer, you will be responsible for supporting customers using our solution, working closely with the Product, DevOps, and Engineering teams to ensure seamless customer experience.

Key Responsibilities:
  • Maintain high customer satisfaction levels and resolve customer issues in a timely manner.
  • Collaborate with cross-functional teams to identify and mitigate potential risks.
  • Provide technical support for cloud-based web applications and mobile devices.
  • Develop and maintain strong SQL, Python, and Java scripting skills.
  • Work with customers to understand their security needs and provide tailored solutions.
Requirements:
  • 5+ years of experience in customer support roles, preferably in security and mobile device management.
  • Strong understanding of cloud-based web applications and mobile device security.
  • Hands-on experience with Python, Java, and SQL scripting.
  • Bachelor's degree in Computer Science or Information Technology.
What We Offer:
  • Opportunity to work with a leading provider of enterprise mobile security solutions.
  • Collaborative and dynamic work environment.
  • Professional growth and development opportunities.

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