Front of House Ambassador

2 weeks ago


Llandudno, United Kingdom Blind Veterans UK Full time

Transforming Lives Every Day

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We are Blind Veterans UK, a charity that empowers vision-impaired ex-service people to live the life they choose.

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Our Centre of Wellbeing in Llandudno provides visually impaired veterans with holidays, training and rehabilitation services, helping them to regain their independence.

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The Opportunity

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We are seeking a Hospitality Team Member to join our team in Llandudno, providing exceptional customer service to our guests and members, creating a positive, welcoming environment.

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Your Key Responsibilities Will Include:

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  • Providing administrative support, including booking management and handling financial transactions.\
  • Responding to calls and ensuring all personal and accommodation requirements are met.\
  • Maintaining accurate records and monitoring guest feedback.\
  • Ensuring an efficient deliveries and mail distribution system.\
  • Occasionally providing cover for Night Team colleagues and assisting members with room and centre orientation.\
    • \

What We're Looking For:

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We're looking for someone with excellent customer care skills, great communication skills, and a working knowledge of Microsoft Office programmes, database systems and intranet.

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You'll also need GCSEs in English Language and Mathematics (Grade 4 / C) and a passion for delivering exceptional customer service.


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