Service Advisor Specialist

3 days ago


Aylesbury, Buckinghamshire, United Kingdom Vertu Motors Full time

Are you looking for a challenging role where you can utilize your communication skills to provide exceptional customer service? We are seeking a motivated Service Advisor to join our team at Vertu Mercedes Benz of Aylesbury.

About the Job

This is an excellent opportunity to work with a well-established business and contribute to the success of our dealership. As a Service Advisor, you will be responsible for building relationships with customers, managing their expectations, and ensuring they receive a high level of service.

Key Responsibilities
  • Manage customer relationships and communicate effectively throughout the service or repair process.
  • Work closely with technicians and other colleagues to ensure seamless delivery of services.
  • Identify opportunities to upsell additional products and services to enhance the customer experience.
What We Offer
  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Share Incentive Scheme
  • Pension

Estimated salary: £38,000-£45,000 per annum based on experience and qualifications.


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