Technical System Specialist
1 week ago
About the Role:
We are seeking a highly skilled Technical System Specialist to join our team as a Fire Alarm Maintenance Engineer in Kent, UK.
As a Fire Alarm Maintenance Engineer with Johnson Controls, Inc., you will be responsible for servicing Fire Alarm Systems to relevant industry standards, providing exceptional customer service and identifying potential issues before they occur.
Key Responsibilities:
- Provide excellent customer service to exceed expectations and requirements of internal and external customers, establishing and maintaining effective relationships.
- Service fire alarm devices safely and responsibly, avoiding injuries, damage to property, and loss of materials.
- Manage time efficiently, prioritizing jobs correctly and completing engineer work reports or checklists as necessary.
Requirements:
- Experience within the fire industry, with knowledge of repair and maintenance of large systems, including mainstream and top-end fire, gas, and aspiration systems.
- Working knowledge of industry standards and logical troubleshooting approaches, along with good computer skills.
- Previous experience working in a customer-facing environment.
- Must hold a full clean driving license.
- Able to lift and climb ladders comfortably, working at height without issue.
Preferred Qualifications:
- Hold current relevant qualifications in the industry, such as 18th edition/NVQ/City and Guilds/BTEC/FIA.
What We Offer:
- Competitive basic salary: £40,000 - £50,000 per annum, depending on experience.
- Optional overtime opportunities.
- Generous callout payments – one of the best in the industry.
- Travel time averaging 3% of basic salary.
- Engineering commission scheme – averaging 7% of basic salary.
- Sales referral incentive scheme.
- Pension – we match up to 7%.
- 25 days holiday plus bank holidays.
- Company vehicle, uniform, all PPE, tools, and ongoing training provided.
- Industry-leading Health & Safety and employee assistance program.
- Career progression opportunities.
- Our team averages 20+ years length of service.
- Staff referral scheme up to £2,000.
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