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Part Time Receptionist

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full time

About the Role

Sytner Group is seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at BMW and MINI. As a key member of our front-line team, you will be the first point of contact for our customers, providing a warm and welcoming experience that sets the tone for their visit.

Your Key Responsibilities

  • Manage customer arrivals, directing them to the correct department efficiently and offering refreshments throughout their visit.
  • Handle incoming calls and respond to customer inquiries in a professional and courteous manner.
  • Collate customer knowledge and anticipate their needs to provide a personalized and bespoke service.
  • Work collaboratively with our management and dealership teams to ensure seamless communication and a high level of customer satisfaction.

About You

We are looking for a proactive and innovative individual who is passionate about delivering exceptional customer service. You will be a strong communicator with excellent organizational and preparation skills, able to use your own initiative to delight our customers.

Why Sytner Group?

We offer a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a range of discounts and perks. Our commitment to diversity and inclusion means that we welcome applications from individuals from all backgrounds.

Our Values

We value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals who share our values.