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Compliance Data Technical Support Specialist

1 month ago

Ross on Wye, Herefordshire, United Kingdom Planet Recruitment Full time
Job Title: Compliance Data Technical Support Specialist

Planet Recruitment is seeking a highly skilled Compliance Data Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the seamless functioning of both hardware and software systems across the organization.

Main Responsibilities:

  • Create and manage user accounts and email mailboxes
  • Maintain and update Active Directory (AD) with accurate contact information
  • Administer multi-factor authentication (MFA) for all new users
  • Write and implement Excel macros and SQL queries for data exports
  • Set up and manage mobile devices for new starters, enrolling them onto Airwatch
  • Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products
  • Offer general user support
  • Update site contacts and pricelists
  • Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff
  • Ensure up-to-date rules on the.19 server for IRIS notifications
  • Prepare and distribute weekly PM calls for the upcoming week
  • Notify upcoming calls for the next week
  • Create PM calls, contracts, and notify calls for the upcoming month
  • Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills

Requirements:

  • A minimum of 2-3 years of experience in a similar role is highly desirable
  • Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous

About Us:

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.