Account Resolution Specialist

3 weeks ago


Worthing, West Sussex, United Kingdom Leaders Romans Group Full time
Position Summary

Leaders Romans Group is seeking an Account Resolution Specialist to join our Finance and Accounts team. The successful candidate will be responsible for resolving client queries and managing the resolution process in a timely manner.

Main Responsibilities
  • Responding to client queries via telephone and email.
  • Resolving errors on the system and coordinating refunds.
  • Reviewing and reconciling client accounts.
  • Communicating with branch staff and managers to ensure prompt resolution.
Requirements and Qualifications
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work accurately and efficiently under pressure.
  • Experienced in a similar role is preferred.
Perks and Benefits
  • Competitive salary package (£24,000 - £30,000 per annum).
  • Market leading training and ongoing professional development.
  • Generous holiday allowance and flexible working hours.


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