Fitness Coach Position

4 weeks ago

East London, United Kingdom Ballymore Full time

Job Title: Fitness Coach

We are seeking a highly motivated and experienced Fitness Coach to join our team at Ballymore. As a Fitness Coach, you will be responsible for providing excellent customer service to our residents and guests, while also delivering a high level of fitness training and instruction.

Key Responsibilities:

  • Support the Health Club Manager and Estate Management Team with all operational aspects of the leisure facility.
  • Deliver a high level of customer care to all residents and guests.
  • Follow health and safety guidelines to ensure the fitness clubs facilities are safe for the members/residents.
  • Conduct health and safety checks such as pool testing and general health and safety surveillance.
  • Contribute to the development of the department by promoting the leisure services to members and tracking their progress.
  • Work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards.
  • Personal train clients when required.
  • Teach exercise classes to residents/guests of the Leisure facility.
  • Conduct daily Sky Pool inspections and report everything back to the HCM.
  • Be the first respondent in case of any emergency in the Leisure facility.
  • Be fully familiar with the services offered by the Leisure facility/estate and serve as a customer service liaison between residents/guests and management.
  • Carry out Gym inductions and Sky Pool inductions.
  • Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work Act, Fire Cautions, COSHH, etc.
  • Complete all procedural documentation on a timely basis (incident reports, maintenance requests, and shift changes etc.).
  • Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility.
  • Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal headphones.
  • If your shift ends and there is no replacement you must remain in until appropriate cover has been identified and the HCM has been notified.
  • Attend all departmental meetings and any other staff meetings, as arranged.
  • Be able to recognize opportunities and refer, promote/sell PT, wellness, exercise classes, master classes or any other service offered by the Leisure facility.
  • Continue your own ongoing education and training, in conjunction with that provided by the leisure facility/BPL.
  • Cover the fitness reception when required.
  • Able to cover Welcome Host when needed.
  • The post-holder will be required to perform other duties to those listed above, for example, assisting with special events or functions, pool testing, assisting with the pool plant.
  • The post holder may be required from time to time to work within other Estates Leisure facilities and therefore may not be based on one single site.

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