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Retail Store Manager
2 months ago
Dreams Ltd is a leading bed retailer in the UK, committed to making work a special place to be. We're passionate about our people and customers, and we're looking for a talented Retail Store Manager to lead our team in Walton on Thames.
Job SummaryWe're seeking a highly experienced Retail Store Manager to drive sales and customer satisfaction in our Walton on Thames store. As a key member of our team, you'll be responsible for managing and motivating your team to achieve set goals and targets. You'll also be responsible for creating a positive environment within the store, ensuring high levels of customer satisfaction, and driving business initiatives to maximise sales opportunities.
Key Responsibilities- Manage and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
- Drive a positive environment within the store, ensuring high levels of customer satisfaction and employee engagement
- Proactively lead the team to achieve set goals and targets through effective coaching and training
- Motivate and inspire team members to deliver exceptional results
- Manage the store rota to ensure the right people are working at the right times
- Walk the floor regularly to ensure store standards are consistently high and every customer has an exceptional experience
- Previous retail or commercial sales experience, with a strong track record of store and team management
- Commercially focused and results-driven, with an aptitude for decision making
- Proven leadership skills, with the ability to inspire and motivate a team
- Excellent communication skills, with the ability to build rapport and establish great relationships with customers and colleagues
- Customer-focused, with a passion for delivering exceptional customer service
- Competitive salary and uncapped commission scheme
- Amazing staff discount on Dreams products, plus hundreds of brands
- Buy-in schemes for extra holiday, private healthcare, or savings and loans
- Progression opportunities to develop your career within the company
- Wellbeing support, including a 24-hour helpline and access to counselling
