Fulfilment / Ecommerce Coordinator
2 weeks ago
Freightserve is seeking a skilled Fulfilment / Ecommerce Operative to join our team in a well-established Freight Forwarding company.
Job Purpose
• Ensure customer requirements are met and take corrective actions in case of deviations from customer requirements.
• Complete and update documents in a timely and efficient manner, adhering to customer procedures.
• Perform pick, pack, and stock checks.
Key Qualifications
• Excellent communication skills, fluent in English verbal and written.
• Administration experience.
• Strong telephone manner skills.
Main Responsibilities
• Book and manage deliveries and collections.
• Monitor bookings until delivery.
• Process documents and labels for the warehouse team for pick and pack orders.
• Maintain excellent relationships with customers and suppliers.
• Identify performance issues with suppliers and inform customers accordingly.
• Perform operating system-related tasks to provide up-to-date information on shipments.
• Assist with warehouse tasks, including picking items and stock checks.
• Ensure compliance with requirements.
Benefits
- Company bonus scheme.
- 29 days' holiday (inclusive of bank holidays).
Working hours are Monday to Friday, 9am to 6pm.
About Freightserve
We are a reputable Freight Forwarding and Shipping company with a strong presence in the UK. Our team is dedicated to providing exceptional service to our clients, and we are committed to excellence in all aspects of our business.
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