Food Service Associate

3 weeks ago


Norwich, Norfolk, United Kingdom Hungry Horse Full time
Role Overview

At Hungry Horse, we're passionate about delivering exceptional customer experiences. As a Waiting Staff member, you'll play a vital role in ensuring our customers receive a warm welcome, top-notch service, and an unforgettable dining experience.

Key Responsibilities
  • Deliver top-notch customer service, ensuring every guest feels valued and cared for.
  • Develop a comprehensive knowledge of our menu, offering recommendations to customers and making informed suggestions.
  • Collaborate with the bar team to prepare drinks to specification and exceed customer expectations.
  • Ensure the front-of-house area is always safe, clean, and well-maintained, addressing any issues promptly and efficiently.
What We're Looking For
  • A positive attitude, with a passion for delivering exceptional customer experiences.
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Excellent communication skills, with the ability to build rapport with customers and colleagues alike.
  • A willingness to learn and grow, with a commitment to ongoing professional development.
What We Offer
  • A competitive salary and pension contribution, recognizing your hard work and dedication.
  • The opportunity to develop your skills and advance your career within our successful brands.
  • A range of benefits, including discounts on food and drink, employee assistance programs, and more.


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