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Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at NP Aerospace. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our business operations.
Main Responsibilities- Customer Order Management: Serve as the primary point of contact for assigned customer orders, ensuring systems are up-to-date and coordinating communication with sales and operations teams.
- Portal Management: Maintain the customer portal, managing new orders, updates, and date changes.
- Order Intake Meetings: Participate in cross-functional order intake meetings to ensure accurate order entry.
- Contract Management: Process and manage contract amendments and customer purchase orders.
- Customer Support: Provide internal and external customers with information on orders, stock, and general queries.
- Sales Transactions: Process sales transactions for invoicing.
- Administrative Support: Manage multiple email inboxes and maintain organized record-keeping and contractor paperwork.
- Operations Support: Support operations and maintenance management systems.
- Business Acumen: Proven experience with business MRP systems and customer portal applications.
- Communication Skills: Skilled in collaborating with individuals at all organizational levels, both internally and externally.
- Technical Skills: Strong IT proficiency, including advanced use of Microsoft Word, Excel, and Outlook.
- Relationship Building: Expertise in building and managing supplier and customer relationships.
- Documentation Management: Experienced in maintaining both physical and electronic filing systems, ensuring accurate documentation management.
NP Aerospace is a global leader in armor technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defense and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture.
We are committed to creating an inclusive environment for all employees and welcome applications from all qualified individuals, regardless of race, color, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. We are also fully committed to supporting the Defense Community and actively advertise roles on Defense-specific platforms.
