Customer Support Advisor
4 weeks ago
We are seeking a part time branch-based individual to join our team as a customer support specialist. This exciting opportunity will involve working 28 hours per week, including some Saturdays.
About the Role:
- As a customer support specialist, you will be responsible for providing excellent customer service and resolving queries in a timely and professional manner.
- You will have the ability to build strong relationships with customers, understand their needs, and provide tailored solutions.
- You will work closely with colleagues to ensure that customers receive a seamless experience across all channels.
Key Responsibilities:
- Providing exceptional customer service via phone, email, and face-to-face interactions.
- Resolving customer queries and issues in a timely and professional manner.
- Building strong relationships with customers to understand their needs and preferences.
- Working collaboratively with colleagues to achieve business objectives.
What We Offer:
- A competitive salary of £23,500 - £23,550 per annum.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development to help you succeed in your role.
- A range of benefits, including a generous pension contribution, annual performance-related bonus, and share schemes.
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