Senior Product Manager for DevOps and Infrastructure

The Onyx Research Data Platform organization represents a significant investment by GSK R&D and Digital & Tech, aimed at delivering a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward:

• Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity, and reducing time spent on data mechanics.
• Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent.
• Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time.

Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications.

We are seeking a highly skilled and experienced Senior Product Manager for our DevOps and Infrastructure products. In this role, you will be responsible for developing and executing the product strategy of our DevOps and Infrastructure platforms to meet the customer needs. You will partner closely with the leaders of Onyx's engineering teams (DevOps and Infrastructure, AI/ML analysis and computing platform, data & knowledge platform, data engineering, UI/UX engineering), along with the Onyx portfolio management team, to deliver industry-leading DevOps and Infrastructure products that provide Infrastructure-as-code abstractions and operating principles, leading cloud computing capability, automation, observability, operability, and developer experience. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of DevOps and Infrastructure products. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. This ensures that we have the right DevOps and Infrastructure components to power our platforms and services reliably and securely.

• Develop and execute a comprehensive product strategy and roadmap for our DevOps and Infrastructure product portfolio, aligned with the Onyx's overall product vision and objectives.
• Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements.
• Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals.
• Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management.
• Cross-functional collaboration with DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams to align product strategies, gather input, and drive successful implementation plans.
• Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction.
• Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience.
• Engage with key stakeholders, including senior Technology leadership, to provide updates on product performance, roadmap, and future plans.
• Stay abreast of industry trends, best practices, and emerging technologies in the DevOps and Infrastructure space. Share insights and act as a thought leader within the organization and industry events.
• Manage vendor relationships and contracting; delegate these duties where it is advantageous to do so.
• Design innovative strategy beyond the current enterprise way of working to create a better environment for the end users, and able to construct a coordinated, stepwise plan to bring others along with the change curve.
• Standard bearer for proper ways of working and engineering discipline, including the QMS framework and CI/CD best practices and proactively spearhead improvement within their engineering area.
• Serve as a technical thought leader and champion: e.g., speak at industry events, promote GSK as an attractive place to build a career and thrive as a data platform engineer, act as a key knowledge holder for the Onyx organization.

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree in Computer Science, Software Engineering, or related discipline + 6 years of relevant work experience.
• 2+ years of experience with DevOps and/or cloud infrastructure product development or management.
• Experience with software engineering ways of working and engagement model.
• Experience working in an agile product development environment.
• 3+ years of experience in product management, with a focus on DevOps and Infrastructure products.

If you have the following characteristics, it would be a plus:

• Strong understanding of modern infrastructure and site reliability engineering practice, including Infrastructure-as-code tools (e.g. Terraform, Ansible...) and metrics and observability tools (e.g. Prometheus, Grafana...).
• Strong understanding of modern DevOps practice, including DevOps stacks (e.g. Jenkins, GitLab, CircleCI...).
• Cloud experience (e.g. AWS, Google Cloud, Azure, Kubernetes).
• Familiar with software engineering ways of working and engagement model.
• Strong proficiency in utilizing various product management tools, including Jira and Confluence.
• Proven track record of successfully launching and managing high-stake, business-critical engineering products spanning multiple geographies and time zones.
• Experience working in an agile product development environment.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong leadership abilities and a self-driven, proactive approach.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive.

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.