Operations Team Lead

3 days ago


Tunbridge Wells, Kent, United Kingdom Young's Pubs Full time

Unlock Your Potential as a Senior Hospitality Professional

We are seeking an experienced and driven Operations Team Lead to join our dynamic team at Young's Pubs. As a key member of our leadership team, you will be responsible for driving the success of our stylish food-focused pub by leading our team with passion, expertise, and exceptional customer service.

About Us

At Young's Pubs, we pride ourselves on delivering high-quality dining experiences that exceed our customers' expectations. With a focus on seasonal British cuisine, craft beers, and beautiful wines, our pubs are the perfect destination for those looking for a great meal and a warm atmosphere.

Your Role

As an Operations Team Lead, you will be responsible for:

  • Leading our front-of-house team to deliver exceptional customer service and drive sales growth
  • Developing and implementing effective operational strategies to improve efficiency and productivity
  • Mentoring and coaching our team members to enhance their skills and knowledge
  • Collaborating with our management team to achieve business objectives and targets
  • Ensuring compliance with health and safety regulations and company policies

What We Offer

We offer a competitive salary range of £40,000 - £50,000 per annum, depending on experience. In addition, you will receive:

  • A comprehensive benefits package, including 20% discount in all Young's Pubs and Hotels, access to our Share Save Scheme, and a Company Pension Scheme
  • Ongoing development opportunities, including training and development courses and career pathway progression
  • A fun and dynamic work environment with a passionate and supportive team

Requirements

To be successful in this role, you will need:

  • Previous experience in a senior hospitality role, preferably in a fast-paced pub environment
  • Proven track record of delivering excellent customer service and driving sales growth
  • Strong leadership and communication skills, with the ability to motivate and inspire your team
  • Ability to work collaboratively with others to achieve business objectives
  • Basic IT skills and proficiency in Microsoft Office

Why Choose Young's Pubs?

We are a values-driven organization that prioritizes the well-being and development of our employees. We offer a unique opportunity to work in a dynamic and supportive environment, where you can grow and succeed with us. If you are a motivated and ambitious individual who is passionate about hospitality, we encourage you to apply for this exciting opportunity.


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