Insurance Operations Lead

3 weeks ago


Dudley, Dudley, United Kingdom Get Recruited Ltd Full time
The Get Recruited Ltd Insurance Company is looking for a Team Leader to lead their Underwriting department. As a seasoned professional in people management, you will have the opportunity to develop your skills further and take on new challenges in a dynamic work environment.

This role involves inspiring and motivating a high-performing team of underwriters to achieve outstanding results. You will also be responsible for driving operational excellence through process improvement and innovation, ensuring that the team is equipped to deliver exceptional service to customers.

To succeed in this position, you will need strong commercial insurance knowledge and experience in team leadership. A CII/DIP qualification would be advantageous but not essential.

Your Responsibilities
  • Develop and implement strategies to improve team performance and efficiency.
  • Collaborate with cross-functional teams to drive business growth and innovation.
  • Provide coaching and guidance to team members to support their career development.
  • Manage team performance to meet business objectives and key performance indicators (KPIs).
  • Resolve complex customer complaints and issues efficiently and effectively.

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