Luxury Sales Consultant

5 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Simon Acres Group Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales and Customer Service Specialist to join our dynamic team in Hertfordshire showroom.

About the Opportunity:

This is an excellent opportunity for a sales professional to work with luxury goods, providing exceptional customer service and driving sales growth.

Your Key Responsibilities:

  • Support the showroom team and provide outstanding customer service throughout the sales process.
  • Engage with customers via phone, email, and in person, demonstrating clear, confident, and friendly communication skills across all platforms.
  • Handle inbound and outbound sales calls, updating CRM systems with client information and daily activities.
  • Greet and nurture client relationships in the showroom with a warm and professional demeanour, ensuring showroom cleanliness and organization.

About You:

We are looking for a sales professional with a minimum of 2 years' experience in luxury goods, preferably with proficiency in CRM software and Microsoft Office applications.

What We Offer:

  • A competitive salary of £23,000 - £25,000 basic salary + bonus scheme.
  • Fantastic work culture with a friendly and welcoming team.
  • Development opportunities and induction training.
  • Employee assistance programme and employee discount.
  • Purchase additional annual leave scheme.
  • Sick pay after completion of probationary period.


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