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Publication Process Manager

2 months ago

Exeter, Devon, United Kingdom Elsevier Limited Company Full time

About the Role

In the Journal Manager role at Elsevier Limited Company, you will oversee the entire operational process of journal publication, ensuring seamless execution and timely delivery. Working on a portfolio of journals, we aim to provide exceptional service to authors, reviewers, and publishers by optimizing editorial and production workflows.

Key Responsibilities

  • Provide first-line support to Editors, Authors, and Publishers with queries on articles in the editorial and production process.
  • Monitor journal performance throughout the entire end-to-end process of publication.
  • Ensure timely delivery against scheduled publication dates and other business targets.
  • Optimize speed and efficiency in the end-to-end process.
  • Address content-related customer support requests and inquiries.

Requirements

  • Display knowledge of academic publishing, library sciences, and university culture.
  • Exhibit excellent written and verbal communication skills.
  • Demonstrate the ability to influence and articulate various issues to different audiences, tailoring messages accordingly.
  • Able to work in a hybrid working style, with a minimum of one day per week in the office.

Benefits

  • We promote a healthy work-life balance across the organization.
  • We offer numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to support your immediate responsibilities and long-term goals.
  • We provide flexible working hours and a hybrid working style, allowing you to work from home and in the office.

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