Operations Coordinator

3 weeks ago


Taunton, Somerset, United Kingdom Coomber Security Systems Ltd Full time
Job Title: Operations Coordinator

Coomber Security Systems Ltd is a family-owned business based in Taunton, near the M5. We offer a range of fire and security solutions to commercial, industrial, and residential customers in Somerset and surrounding areas.

We are an NSI Gold and BAFE approved company, which is the highest level of recognition within the fire and security industry. This provides our customers with peace of mind that their projects will be handled with care and attention.

This is an exciting opportunity for an Operations Coordinator to join our small, friendly office team based on Blackbrook Business Park. The role involves managing key customers, ensuring services and call outs are attended to, and keeping customers up to date. This includes updating spreadsheets and invoicing using our industry-specific software. You will also liaise between managers, engineers, and customers to book services and update service lists for the company.

The ideal candidate will have an administrative background, be comfortable using spreadsheets, and possess excellent communication skills. They should be organised, able to collate information for customers, and take responsibility for passing it back in a professional, timely, and efficient manner. They will need to manage their own time and workload with the support of the Office Manager available at all times.

The salary for this role is approximately £25,000 per annum, depending on experience. Benefits include a company pension scheme, free parking, and attendance bonus paid yearly. Hours are Monday to Thursday 8:30am to 5:00pm and Friday 8:30am to 4:30pm, with 30 minutes for lunch. We are looking for someone who is logical, has a can-do approach, and possesses a professional telephone manner, good IT skills, and a willingness to learn.

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