Claims Handler
3 weeks ago
About the Role
This is a desktop claims handling position within the insurance industry. We are seeking an experienced individual to undertake claims handling tasks on Latent Defects claims, which are managed on a cradle-to-grave basis by our LDI Surveyors and Loss Adjusters. Training on Latent Defects Insurance will be provided.
Key Responsibilities
- Assist the Surveyor/Loss Adjuster in managing Latent Defects claims by undertaking technical claims handling tasks, including issuing and explaining coverage decisions, assisting policyholders with the agreed route of settlement, and producing simple Adjuster reports.
- Maintain the claims system with accurate details of the claim to meet individual client requirements.
- Instruct external experts and suppliers as necessary to identify cause, solicitors for opinions on coverage, and contractors.
- Manage and maintain the diary system on every claim.
- This is a fee-earning role with associated targets.
- Participate in the continuous improvement of the Latent Defects team and provide assistance to other parts of Charles Taylor as necessary.
- Assist in the effective marketing of Charles Taylor adjusting, including developing working relationships with existing clients, identifying and planning approaches to new clients, and assisting others with their marketing functions.
Requirements
- Experienced Desktop Claims Handler within the insurance claims arena.
- Highly motivated, self-starter professionals with an ability to work independently.
- Good communication skills, both written and verbal.
About Charles Taylor
We are proud of our positive work environment, where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are committed to ensuring our people are given continuous learning and development opportunities, including structured induction programs, job training, and study support for relevant professional qualifications.
We are a fun and inclusive place to work, where people are truly valued and encouraged to enjoy a range of social and sporting activities available. We are an Equal Opportunity Employer, proud to be an Inclusive Employer, with a zero-tolerance policy to discrimination of any kind.
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