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Senior Retail Assistant

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Toolstation Full time

About the Role

We're seeking a highly motivated and customer-focused Senior Retail Assistant to join our team at Toolstation. As a keyholder, you'll be responsible for delivering exceptional customer service, managing store operations, and contributing to the success of our business.

Key Responsibilities

  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Manage store operations, including opening and closing procedures, stock management, and visual merchandising
  • Work collaboratively with the store team to achieve sales targets and improve customer satisfaction
  • Contribute to the development of a positive and inclusive store culture
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to work for a leading retailer with a strong commitment to customer satisfaction

Requirements

  • Excellent customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work collaboratively as part of a team and contribute to a positive store culture
  • Strong communication and interpersonal skills
  • Ability to work flexibly, including weekends and holidays
  • Basic computer skills and familiarity with retail systems