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Field Resource Coordinator

2 months ago

Bracknell, Bracknell Forest, United Kingdom Reed Talent Solutions Full time

Reed Talent Solutions is partnering with Fujitsu to find a Field Resource Coordinator for their Bracknell site.

Job Overview

The Field Resource Coordinator will be responsible for managing incidents, including logging, triaging, and resolving issues, as well as communicating with internal teams and external parties to provide updates.

Key Responsibilities

  • Manage incident logs and ensure accurate and timely reporting
  • Triage and assign incidents to relevant teams or individuals
  • Communicate with stakeholders to provide updates on incident status and resolution
  • Collaborate with internal teams to resolve incidents and improve processes

Requirements

  • Experience with diary management and scheduling
  • Customer service experience, including liaison work between parties
  • Ability to learn and adapt to changing situations
  • Self-motivation and flexibility

What You'll Need to Know

  • Pay rate: £15 per hour PAYE (paid weekly)
  • Location: Onsite at Fujitsu's Bracknell site
  • Shift pattern: Monday to Friday, 8:30am to 5pm during training, then 7am to 3:30pm or 10:30am to 7pm after training
  • Contract type: Temporary via Reed Talent Solutions
  • Duration: 6 months ongoing

Security Clearance

The successful candidate will be required to undergo Security Clearance vetting. If you already hold Security Clearance and can transfer it, please let us know.