Current jobs related to Customer Service Representative - Oldbury, Sandwell - The AA
-
Customer Service Representative
4 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeCustomer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at The AA. As an Apprentice Support Specialist, you will play a vital role in supporting our customers during emergency breakdown situations.Your primary responsibility will be to provide exceptional customer service, actively listening to customers and...
-
Oldbury, Sandwell, United Kingdom Next Full timeOverview:We are seeking a talented Customer Service Representative to join our fast-paced store team.About the Role:The ideal candidate will offer fast and friendly service at all times, helping customers find the perfect products. You will also share your passion and knowledge about our amazing products, work in various areas of the store, including sales...
-
Customer Service Representative
4 weeks ago
Oldbury, Sandwell, United Kingdom Next Full timeShifts and Working HoursAs a Sales Team Member at Next, you will be working on a part-time basis, with a guaranteed 15.25 hours per week. Your shifts will include Monday from 10:00 to 14:00, Tuesday from 11:00 to 17:30, and Thursday from 09:00 to 14:30.About the RoleAs a successful Sales Team Member, you will be responsible for providing outstanding customer...
-
Apprentice Customer Service Representative
4 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeCustomer Service Role OverviewThis role involves providing support to customers who have experienced a roadside breakdown. As an apprentice, you will work within a team to ensure that customers receive the best possible service.Key ResponsibilitiesSupporting customers through their breakdown journey by actively listening and providing guidance.Using scripts...
-
Customer Service Liaison
4 weeks ago
Oldbury, Sandwell, United Kingdom Zeal Recruitment Full timeJob Summary: We are seeking an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis. The ideal candidate will have a strong background in customer service and be able to effectively communicate with residents and staff.Main Responsibilities:• Visiting residents' homes when required and...
-
Customer Service and Sales Associate
7 days ago
Oldbury, Sandwell, United Kingdom Next Full timeAbout NextNext is a fast-paced retail company that prioritizes offering outstanding service to its customers. We are committed to investing in the development of our team members from day one.Job OverviewThis role involves working as part of a dynamic store team, focusing on providing excellent stock operations and customer service. In return for supporting...
-
Sales and Account Development Representative
2 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeAbout Us:The AA is a community of problem-solvers dedicated to keeping people moving and providing peace of mind on the road. We strive to go the extra mile for our members through our unique approach and unwavering commitment to excellence.Job Summary:We are seeking a highly motivated and results-driven Sales and Account Development Representative to join...
-
Customer Service Liaison Officer
4 weeks ago
Oldbury, Sandwell, United Kingdom Zeal recruitment Full timeJob Title: Senior Resident Liaison OfficerJob Summary: We are seeking an experienced and enthusiastic Senior Resident Liaison Officer to join our team on a permanent basis. The successful candidate will be responsible for supporting customers throughout adaptations and disruptive repairs to their homes.Key Responsibilities:Visiting residents' homes when...
-
Customer Service Advisor
3 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeJob OverviewWe're seeking a skilled Customer Service Advisor to join our Emergency Breakdown team, providing top-notch support to our customers in need.Actively listen to customer concerns and provide warm, reassuring guidance throughout their breakdown journey.Utilize scripts to gather information, assess situations, and offer the best possible...
-
Customer Journey Specialist
4 days ago
Oldbury, Sandwell, United Kingdom The AA Full timeCustomer Journey AnalystAt The AA, we are seeking a Customer Journey Analyst to play a crucial role in mapping, analysing, and enhancing our customer journeys. This position is ideal for a detail-oriented individual with excellent analytical skills and a passion for customer service.Key Responsibilities:Map and analyse customer journeys to identify areas for...
-
Marketing Representative
2 days ago
Oldbury, Sandwell, United Kingdom Land Rover Full timeThis Sales Professional role at Sytner Oldbury offers a unique opportunity to develop expert knowledge of BMW vehicles and deliver exceptional customer experiences. The ideal candidate will possess previous retail experience, exceptional customer care skills, and enthusiasm for promoting the benefits and unique selling points of BMW, accessories, and vehicle...
-
Freight Delivery Professional
3 weeks ago
Oldbury, Sandwell, United Kingdom Adecco Full timeJob Responsibilities:As our Multi Drop Driver, you will be responsible for loading a van and delivering packages in a safe and efficient manner. This includes driving, stepping in and out of the vehicle safely, and operating an electronic device for GPS and daily records.Interacting with Customers:You will greet and interact with customers and the public...
-
Customer Experience Optimisation Specialist
4 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeAbout The AAAs the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers. Our mission is to provide exceptional customer experiences that exceed expectations.Job Title: Customer Journey AnalystWe are seeking a skilled Customer Journey Analyst to play a crucial role in mapping, analysing, and...
-
In-Store Operations Manager
5 days ago
Oldbury, Sandwell, United Kingdom Sainsbury's Full timeCustomer Service ExcellenceSainsbury's is a leading food retailer with a strong commitment to customer service. We're currently seeking an In-Store Operations Manager - Customer Experience to join our team in Oldbury, UK.About the Role:We're looking for a highly motivated and experienced professional to lead our customer experience efforts in-store. As an...
-
Oldbury, Sandwell, United Kingdom Sainsbury's Supermarkets Ltd Full timeWelcome to Sainsbury's Supermarkets Ltd, where we're passionate about delivering exceptional customer experiences. We're seeking a seasoned Customer Experience and Team Leadership Specialist to join our team in Oldbury Store.About the RoleThis is an exciting opportunity for you to take on a well-balanced management role with clear accountability. As a...
-
Sales Development Representative
1 week ago
Oldbury, Sandwell, United Kingdom McCurrach Full timeCompany OverviewMcCurrach is a leading provider of field-sales solutions for top brands in the grocery, financial services, and technology industries. We help our clients deliver their key sales and marketing strategies by leveraging our expertise and resources.SalaryThe estimated annual salary for this role is £24,960 + company car and fuel card.Job...
-
Tyre Service Professional
3 hours ago
Oldbury, Sandwell, United Kingdom Halfords Full timeWe're Halfords, the UK's leading retailer of motoring and cycling products, and we're growing rapidly. As a Mobile Tyre Technician, you'll join our team of experts who are passionate about delivering exceptional services and products to customers.This exciting role offers a competitive salary of £27,052 to £28,113 per annum, plus bonuses that can reach up...
-
Sales Professional
2 days ago
Oldbury, Sandwell, United Kingdom Land Rover Full timeWe are seeking a Marketing Representative to join our team at Sytner Oldbury. As a key member of our sales team, you will be responsible for promoting the benefits and unique selling points of BMW, accessories, and vehicle ownership. This is a full-time role that may include weekends to ensure exceptional customer service.RequirementsPrevious experience in...
-
Mobile Tyre Service Technician
5 days ago
Oldbury, Sandwell, United Kingdom Halfords Full timeAbout the Role:As a Mobile Tyre Service Technician, you will be the face of our business, meeting customers and providing technical work. This role is perfect for someone who is self-motivated and can work independently.Key Responsibilities:Arrive at our hub to collect your van and use the smart app to guide you through your daily route.Meet compliance...
-
Vehicle Services Coordinator
2 days ago
Oldbury, Sandwell, United Kingdom Motorpoint Ltd Full timeMotorpoint Ltd is a dynamic and growing company that is passionate about delivering exceptional customer experiences and providing opportunities for career advancement.We are currently seeking a Vehicle Services Coordinator to join our team in Oldbury.In this role, you will be responsible for coordinating the preparation and presentation of our vehicles,...
Customer Service Representative
1 month ago
This is a customer-facing position where you will be supporting our customers through their breakdown journey.
You will be responsible for actively listening to customers, providing guidance and reassurance, and using detailed scripts to gather information and assess the best course of action.
As a customer service representative, you will be working in a fast-paced environment, handling high volumes of calls and maintaining composure while reassuring customers and providing safety advice.
You will also be responsible for updating multiple IT systems accurately and swiftly, and retaining high volumes of call information.
We are looking for someone who is supportive, warm, and kind, with the ability to remain calm in pressurised situations.
As a guardian, champion, problem solver, self-starter, composed operator, and multitasker, you will be responsible for providing excellent customer service and supporting our customers in their time of need.
We offer a competitive apprentice salary, the opportunity to join a supportive team, and a range of benefits including free breakdown membership and employee discounts.
As part of our apprenticeship program, you will complete your learning plan within the allotted time frame, which may include taking exams, submitting workbooks, and providing evidence of your development.
Our expert trainers will guide you through your first few weeks of induction, and you will then progress onto the Academy where you will be supported by your Line Manager and colleagues until you become an expert in our behaviours, products, and systems.
