SaaS Operations Associate

2 weeks ago


Cardiff, Cardiff, United Kingdom OpX Full time

We're looking for a talented SaaS Operations Associate to join our OpX team.

This role involves providing excellent customer support, troubleshooting technical issues, and assisting with client onboarding.

You'll have the opportunity to work closely with our clients and users to ensure they have a seamless and professional experience.

To succeed in this role, you'll need strong organisational skills, attention to detail, and enthusiasm for technology.

As a key member of our team, you'll also have access to ongoing training and professional development opportunities.

We offer a competitive salary of £25,000 plus Profit Share dependent on company and individual performance.

In addition, we provide the following benefits:

  • Matched pension - Contribution of 5% from day one
  • Annual leave - 28 days annual leave (plus bank holidays) to include 3 days to be taken between Christmas and New year or for a religious celebration of your choice
  • An extra day off - To celebrate your birthday
  • Leave purchase - An opportunity to purchase additional annual leave each year
  • Comprehensive Private Medical Insurance – Outstanding cover, with the option to add partner and children
  • Salary sacrifice – A number of benefits such as Cycle to Work & Discount Hub
  • Maternity and parental leave – Generous leave for all new parents
  • Loyalty awards – Based on length of service or exceptional events
  • Frequent team days plus an annual celebration
  • Generous sick and compassionate leave
  • Generous learning budget each year and professional development leave for your continuous professional development


  • Cardiff, Cardiff, United Kingdom OpX Full time

    About the RoleThis exciting opportunity is perfect for someone starting out in tech or SaaS who wants to develop their skills in customer support. The ideal candidate will be organised, enthusiastic about technology, and passionate about delivering exceptional customer experiences.We offer a comprehensive package including a base salary of £25,000 plus...

  • Full Stack Engineer

    4 days ago


    Cardiff, Cardiff, United Kingdom OpX Full time

    We are looking for a Full Stack Engineer to join our team at OpX, a pioneering technology company revolutionising the way businesses achieve Operational Excellence. As a key member of our engineering team, you will play a crucial role in designing and developing our SaaS platform.About the Role:Design and develop scalable, secure, and maintainable front-end...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Cardiff is looking for an Operational Team Associate to contribute to our operational success. Key responsibilities include engaging with customers, participating in all aspects of the operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in...


  • Cardiff, Cardiff, United Kingdom NHS Full time

    Job Title: Business Operations AssociateAbout the Role:We are seeking an experienced and skilled Business Operations Associate to join our team at Public Health Wales. As a key member of our administrative resource, you will provide comprehensive support to our directors, divisions, and stakeholders.Key Responsibilities:Liaise with staff and project teams to...


  • Cardiff, Cardiff, United Kingdom Space Forge Inc. Full time

    Space Forge Inc. is seeking a highly organized Facility Operations Associate to join our team. This key role involves managing front desk operations, providing administrative support, and maintaining a high level of customer satisfaction.Oversee daily front desk activities and ensure smooth operationsDevelop and implement strategies to enhance customer...


  • Cardiff, Cardiff, United Kingdom Everlast Gyms Full time

    About Everlast GymsWe are passionate about delivering exceptional member experiences through outstanding facilities and service.Job DescriptionThis role offers a unique opportunity to join a dynamic team dedicated to maintaining the highest standards of cleanliness and customer service. As a Gym Operations Associate, you will play a vital role in ensuring...


  • Cardiff, Cardiff, United Kingdom OpX Full time

    Job OverviewThe OpX SaaS platform is seeking a highly organized and enthusiastic Customer Support Associate to assist with key processes and services. This role offers a unique opportunity for someone to grow their skills and be part of our success story.We are a remote-first organisation, with a small Hub in Cardiff. This is a full-time position based on a...


  • Cardiff, Cardiff, United Kingdom WGC Ltd. Full time

    Job Role: Housekeeping Support AssociateWe are seeking a highly skilled and motivated individual to join our team as a Housekeeping Support Associate. In this role, you will be responsible for providing support to the housekeeping team in daily operations.You will work closely with the team to ensure that all guests receive a high level of service.The...


  • Cardiff, Cardiff, United Kingdom MBR Dental Recruitment Full time

    MBR Dental Recruitment are seeking an experienced Associate Dentist for a permanent role at a dental practice in Haverfordwest, West Wales. This opportunity offers flexibility with full or part-time hours and access to modern facilities.About the Role:As an Associate Dentist, you will have the opportunity to work privately, under NHS or a combination of...


  • Cardiff, Cardiff, United Kingdom Farmfoods Ltd Full time

    Job DescriptionFarmfoods Ltd is seeking a dedicated retail sales associate to join our team in Pentwyn, Cardiff. As a retail sales associate, you will be responsible for providing exceptional customer service and assisting customers in finding products.The hourly rate for this position is estimated to be around £11.54, although additional rates may apply...


  • Cardiff, Cardiff, United Kingdom C9 Group Ltd TA C9 Recruitment Full time

    Job OverviewC9 Group Ltd T/A C9 Recruitment is seeking a reliable and experienced PCV bus driver to join their team in the logistics industry. As a key member of our operations team, you will be responsible for safely operating a passenger bus along designated routes, adhering to all relevant regulations and ensuring a pleasant journey for passengers.Key...


  • Cardiff, Cardiff, United Kingdom CV-Library Full time

    This is an exciting opportunity for an experienced HGV Class 2 Driver with Moffett/Hiab to join our logistics team at the Roofing Cardiff branch. As a key player in our operations, you will be responsible for delivering high-quality services to our customers.Responsibilities:Drive a variety of vehicles, including HGVs with Moffett/Hiab equipment, to deliver...


  • Cardiff, Cardiff, United Kingdom Bipsync Limited Full time

    Company OverviewBipsync Limited is a fast-growing SaaS fintech company based in New York City, with roots in Silicon Valley and operations in Cardiff. Our Research Management Platform helps financial organizations better manage their research.


  • Cardiff, Cardiff, United Kingdom Swindale Parks Recruitment Full time

    About the RoleWe are currently seeking a skilled Senior Associate or Principal Associate to join our Corporate & Private Equity team in either Cardiff or London. As a key member of the team, you will advise on complex corporate transactions, including mergers and acquisitions, and work closely with clients to understand their business needs.The ideal...

  • Senior Associate

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Hydrock Full time

    Hyrdoc is seeking a highly motivated Senior Associate - Mechanical Design and Delivery to join our successful MEP division based in either Cardiff or London offices. This exciting role involves leading the mechanical design and delivery of data centre projects, ensuring efficient and reliable operations.The ideal candidate will have:Proven experience as an...


  • Cardiff, Cardiff, United Kingdom Harrison Scott Associates Full time

    Harrison Scott Associates is seeking an experienced Carton Print Finishing Manager to manage the shop floor operations for carton manufacturing in Wales.Job DescriptionKey Responsibilities:• Manage the production process for carton manufacturers, ensuring high-quality standards are maintained throughout.• Supervise a team of staff and coordinate with...


  • Cardiff, Cardiff, United Kingdom Swindale Parks Recruitment Full time

    About the Position">We are seeking an experienced Commercial Law Associate to join our team in Cardiff or London.">About the Firm">The firm operates a hybrid working model requiring your presence in the office once or twice a week. You will collaborate with clients, understand their business needs, and provide expert advice on M&A transactions and commercial...


  • Cardiff, Cardiff, United Kingdom LGH Hotels Management Limited Full time

    At LGH Hotels Management Limited, we are seeking a skilled and dedicated Hospitality Service Associate to join our team. As a key member of our night shift staff, you will play a vital role in ensuring the highest level of service for our guests.The estimated salary for this position is $40,000 - $55,000 per year, depending on experience and...

  • Associate Director

    1 week ago


    Cardiff, Cardiff, United Kingdom Hydrock Full time

    **About the Role:**We are looking for an experienced Associate or Associate Director (Mechanical) to join our established Data Centre specialist team within our successful MEP division. Based in Edinburgh, this role offers the opportunity to work on state-of-the-art data centre projects, expand your skill set, and progress with your career.The ideal...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Cardiff, we are seeking highly motivated Customer Service Associates to join our dynamic team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support via...