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Medical Receptionist

2 months ago

Blyth, Northumberland, United Kingdom NHS North Of England Commissioning Support Unit Full time

About the Role

We are seeking a highly organized and customer-focused Medical Receptionist to join our team at NHS North Of England Commissioning Support Unit. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

  • Receive and direct patients to the appropriate healthcare professional in a courteous and efficient manner.
  • Provide general administrative support to the Practice team, including data entry, filing, and other tasks as required.
  • Ensure accurate and timely processing of patient information, including registration, updates, and correspondence.
  • Maintain a high level of confidentiality and discretion when handling sensitive patient information.
  • Develop and maintain effective relationships with patients, healthcare professionals, and other stakeholders.
  • Stay up-to-date with changing policies, procedures, and guidelines to ensure compliance and quality of care.

Requirements

  • Computer literate with experience using GP clinical systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • GCSEs at grade C or equivalent (or 4-9), including English and Maths.

About Us

NHS North Of England Commissioning Support Unit is a customer-owned entity within the NHS, providing specialist skills and expertise to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We are proud to be part of the NHS England family and are committed to delivering exceptional patient care and service.