Security Systems Specialist

4 weeks ago


Redcar, Redcar and Cleveland, United Kingdom Solutions Engineering Recruitment Full time
Security Service Engineer

Job Summary:

We are seeking a skilled and experienced Security Service Engineer to join our team at Solutions Engineering Recruitment. As a Security Service Engineer, you will be responsible for maintaining, repairing, and servicing CCTV, access control, and intruder systems.

Key Responsibilities:

  • Respond promptly to service calls and troubleshoot security system issues.
  • Carry out routine maintenance and perform repairs on security equipment.
  • Document all service calls, updates, and maintenance activities accurately.
  • Communicate effectively with clients and provide excellent customer service.
  • Collaborate with the technical support team to resolve complex issues.
  • Maintain up-to-date knowledge of industry standards and security system technology.
  • Provide technical support to clients and offer advice on security system operation.

Requirements:

  • Proven experience as a Security Service Engineer.
  • Full driving license for travel within the designated area.
  • Experience working with security system brands such as Honeywell, Galaxy, Milestone, Pelco, and C-Cure.

Day-to-Day Activities:

  • Responding to service calls and addressing security system issues.
  • Documenting updates, maintenance activities, and service calls.
  • Collaborating with the technical support team to resolve complex issues.
  • Providing technical support and advice to clients.
  • Staying updated on industry standards and security system technology.


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