Assistive Technology Response Team Member
5 days ago
**Job Title:** Assistive Technology Response Team Member
**Estimated Salary:** £24,764.70 per annum
**Location:** Medway
We are seeking an experienced Assistive Technology Response Team Member to join our operations team at Clarity Recruiting. As a vital member of our team, you will be responsible for monitoring and responding to assistive technology calls, ensuring the well-being of vulnerable individuals.
The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to work under pressure in a fast-paced environment. You will also possess a genuine passion for helping others, particularly those with disabilities or health issues.
**Key Responsibilities:
- Monitor and respond to assistive technology calls, offering reassurance and coordinating necessary assistance.
- Conduct routine equipment tests and report any technical issues to the appropriate manager promptly.
- Manage emergency calls from Council Out of Hours services, following established protocols and documenting actions taken.
**Required Skills and Qualifications:
- General education, including GCSEs in English and Maths (or equivalent).
- Strong analytical skills to interpret complex data and develop effective solutions.
- Good coordination and dexterity in managing CCTV systems and computer-based tasks.
**Benefits:
- Death in Service Benefit
- 24-hour GP access
- Health assessments for night shifts
- Counselling services
- Free parking
- Complimentary tea/coffee
- Access to Mental Health First Aiders
- Birthday day off
- Christmas concessionary day
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