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Desktop Support Specialist

1 month ago

Hull, Kingston upon Hull, United Kingdom Prestige Recruitment Specialists Full time

Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our IT team. As a key member of our team, you will be responsible for providing technical support and maintenance for our desktop infrastructure.

Key Responsibilities:

  • Install, configure, and maintain desktop computers and peripheral devices.
  • Troubleshoot and resolve technical issues related to hardware, software, and networking.
  • Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records.
  • Escalate issues to senior team members when necessary.

Requirements:

  • Proven work experience as a Desktop Support Engineer or similar.
  • Good language and communication skills.
  • Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous.
  • Familiarity with Office 365, Network troubleshooting, and MS Intune.

We can offer:

  • Excellent rates of pay.
  • Strong commitment to progression and personal development.
  • Profit sharing through discounted share scheme.
  • Hassle-free auto-enrolment into company pension scheme.
  • Access to our 'Feed your Wellbeing' platform.

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.