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Executive Assistant to Neurodivergent Entrepreneurs

2 months ago


Bedlington, Northumberland, United Kingdom Stephanie Ward Online Business Services Ltd Full time
About Us

Stephanie Ward Online Business Services Ltd is a pioneering organization dedicated to supporting neurodivergent entrepreneurs. We proactively recruit neurodivergent workers to our team, ensuring you receive the right support and adjustments to excel in your role.

Job Summary

We are seeking a specialist business services executive assistant to support neurodivergent adults. This on-site role is perfect for someone who is eager to make a difference in others' lives and businesses, and who is open to learning new skills in areas such as web design, graphic design, or business strategy development. This role will suit a graduate in business or marketing-related degrees who wants to get their teeth into something exciting and varied. You'll learn everything.

Key Responsibilities
  • Serve as the primary point of contact for customer inquiries and support
  • Manage and respond to customer communications
  • Assist with scheduling appointments and managing calendars
  • Provide administrative support, including document preparation and data entry
  • Collaborate with team members to ensure seamless customer service
  • Maintain accurate records of customer interactions and transactions
  • Troubleshoot and resolve customer issues in a timely manner
  • Support the team with additional tasks as needed
Required Skills and Qualifications
  • Proficiency in Google Workspace (Docs, Sheets, Slides, etc.) and Microsoft Office
  • Excellent communication skills, both written and verbal
  • Strong organizational and multitasking abilities
  • Basic marketing skills and understanding of marketing principles
  • Empathetic and patient demeanor, with a customer-first attitude
  • Ability to work independently and as part of a team
  • Willingness to work in person every day
Bonus Points For Applicants Who
  • Have fundraising experience or are eager to learn
  • Have admin/clerking experience
  • Know BSL or are willing to learn
  • Have web development skills
  • Thrive in dynamic environments and can hit the ground running
  • Have a great sense of humor
This Job Might Not Be For You If
  • You dislike interacting with people
  • You're not fond of dogs (we have one on site most days)
  • You don't enjoy laughter
Benefits
  • Company pension and performance-based perks
  • Opportunity to work in a supportive and inclusive environment
  • Professional development opportunities
  • Competitive salary