Patient Experience Specialist

24 hours ago


Middlesbrough, Middlesbrough, United Kingdom Optical Express Group Full time

At Optical Express Group, we are dedicated to delivering exceptional patient care and outstanding clinical outcomes. As a key member of our team, you will play a vital role in making a real difference in the lives of our patients.

About the Role

We are seeking a highly motivated and organised Patient Advisor to join our team. As a Patient Advisor, your primary responsibility will be to provide world-class customer service to our patients from the moment they enter our clinics.

Your day-to-day tasks will include building relationships with patients, ensuring regular communication prior to and following their treatment, assisting in patient consultations, and accurately maintaining patient records.

We offer a competitive salary of £24,000 per annum, plus a bonus, making this an excellent opportunity for someone looking to kick-start their career in healthcare.

Located in Dudley, Edgbaston, and Wolverhampton, our clinics offer a modern working environment, with state-of-the-art equipment and technology.

What We Offer
  • A competitive salary of £24,000 per annum, plus a bonus
  • A comprehensive training program to develop your skills and knowledge
  • Ongoing opportunities for career progression and professional growth
  • A supportive and collaborative work environment
  • A generous benefits package, including 29 days annual leave, free eye tests, and discounted prescription eyewear
About Us

Optical Express Group is a leading provider of eye care services, with a strong commitment to delivering exceptional patient care and outstanding clinical outcomes. Our team of experts works together to provide a seamless and welcoming experience for our patients.



  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job DescriptionThis is an exciting opportunity for a Patient Care Specialist to join our dynamic team at South Tees Hospitals NHS Foundation Trust.The successful candidate will be responsible for delivering clinical and therapeutic interventions, undertaking observations, and promoting healthy behaviors among patients.The ideal candidate will possess...


  • Middlesbrough, Middlesbrough, United Kingdom Acton Banks Full time

    Role SummaryActon Banks is seeking an experienced Mental Health Nurse to join our team as a Nurse - Patient Care Specialist. In this rewarding role, you will have the opportunity to make a real difference in the lives of our residents.About the PositionThe successful candidate will have a strong background in mental health nursing, with experience of working...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    We are currently seeking a highly skilled Waiting List Coordinator to join our team at CV-Library!This exciting opportunity is offering an estimated salary of £12,820 - £13,500 per annum, depending on your level of experience.The successful candidate will be responsible for booking patients into theatre lists, matching patients with criteria for the list,...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    About the Role:We are seeking an enthusiastic individual to join our dynamic team as a Patient Care Navigator. This exciting opportunity has arisen at South Tees Hospitals NHS Foundation Trust, where you will be working alongside established teams of clinicians, specialist nurses, allied health professionals, and MDT and cancer care co-ordinators.Main...


  • Middlesbrough, Middlesbrough, United Kingdom NHS Full time

    About the RoleAs a Paediatric Nurse Specialist at South Tees Hospitals NHS Foundation Trust, you will be responsible for delivering high-quality patient care to children and their families. You will work collaboratively with the multidisciplinary team to assess, implement, and evaluate clinical care that meets the needs of patients in a safe and caring...


  • Middlesbrough, Middlesbrough, United Kingdom Ramsay Health Care Full time

    Salary Range: £24,500 - £28,000 per annumJob SummaryRamsay Health Care UK is a leading provider of independent hospital services in England, seeking an experienced Accounts Assistant to join our team at our Tees Valley Hospital in Middlesbrough.The successful candidate will be responsible for providing high-quality administrative support to our finance...


  • Middlesbrough, Middlesbrough, United Kingdom Teesside Hospice Care Foundation Full time

    We have an exciting opportunity for a skilled and compassionate In-Patient Unit Healthcare Support worker to join our team at Teesside Hospice Care Foundation.About the Role:In this role, you will work closely with the multidisciplinary team to provide high-quality patient care, focusing on palliative support under the guidance of a registered nurse. As an...

  • Care Specialist

    22 hours ago


    Middlesbrough, Middlesbrough, United Kingdom Wales Medicines Strategy Group Full time

    Care Specialist**Salary:** £29,970 - £36,483 per annumJob Overview:We are seeking an experienced Care Specialist to join our Wheelchair Service. The successful candidate will have a strong background in occupational therapy or physiotherapy and experience in assessing and managing patients with a range of conditions.Main Responsibilities:Assess and manage...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a motivated individual to join our nursing team as a Clinical Support Worker on Ward 34, an acute stroke and neurology ward. The successful candidate will provide high-quality patient-centered care to patients following stroke or those with complex neurological conditions.The ideal candidate will be able to demonstrate a genuine...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job Title: Diagnostic Imaging SpecialistAt South Tees Hospitals NHS Foundation Trust, we are seeking a highly skilled and motivated Diagnostic Imaging Specialist to join our team. This is an exciting opportunity for a CT Radiographer to work within the CT department, contributing to the delivery of high-quality patient care. The successful candidate will be...

  • Dental Care Specialist

    2 months ago


    Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £50,000 - £80,000

    We are seeking a skilled Dental Care Specialist to provide high-quality dental care to our patients. The ideal candidate will have a degree in Dentistry and a valid license to practice in Ireland.Key Responsibilities:Perform routine dental procedures, including examinations, cleanings, and fillings.Provide patient education on maintaining good oral...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Main Job Responsibilities:The successful candidate will be responsible for providing high-quality medical care to patients with neurological conditions, including those requiring interventional neuroradiology procedures. This will involve working closely with other medical specialists and healthcare professionals to ensure the best possible outcomes for...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a skilled Clinical Rehabilitation Specialist to join our team at South Tees Hospitals NHS Foundation Trust. In this role, you will work closely with Physiotherapists and Occupational Therapists to provide rehabilitation services to patients in their own homes and care facilities.As a Clinical Rehabilitation Specialist, you will...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    About the Role We are seeking a highly motivated Senior Clinical Care Specialist to join our team at The James Cook University Hospital. This is an exciting opportunity for an experienced healthcare professional to contribute to the delivery of high-quality patient care in our Ophthalmology department. As a Senior Clinical Care Specialist, you will be...


  • Middlesbrough, Middlesbrough, United Kingdom Tewv Brits Full time

    Improve Patient Lives as a Forensic Psychiatric SpecialistLocation: North Yorkshire, UKSalary: £120,000 - £160,000 per annumAbout the RoleWe are seeking an experienced Consultant Psychiatrist to join our team at Tees Esk and Wear Valleys NHS Foundation Trust. The successful candidate will work with individuals with learning disabilities and autism who pose...


  • Middlesbrough, Middlesbrough, United Kingdom Transformation Unit Full time

    We are looking for a highly motivated and experienced Registered Nurse Specialist to join our Colorectal Cancer Team. The ideal candidate will have a passion for delivering high-quality care and support to patients with colorectal cancers.About the RoleThe successful candidate will work closely with the multi-disciplinary team to provide specialist nursing...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team at South Tees Hospitals NHS Foundation Trust. As a key member of our radiology department, you will be responsible for delivering high-quality imaging services to our patients.Job DescriptionThe successful candidate will have experience in cross-sectional imaging and...


  • Middlesbrough, Middlesbrough, United Kingdom NHS Full time

    **Job Title:** Nurse Specialist in Acute Medicine**Salary Range:** £40,000 - £60,000 per annum**Location:** NHS HospitalsWe are seeking a skilled and experienced Nurse to join our team as a Nurse Specialist in Acute Medicine. As a key member of the multidisciplinary team, you will be responsible for providing high-quality patient care and contributing to...


  • Middlesbrough, Middlesbrough, United Kingdom Bionical Solutions Ltd Full time

    Bionical Solutions Ltd is seeking a highly skilled Medical Injector Specialist to join our Patient Support Programme (PSP) team. This position will provide on-site support to existing Botulinum Toxin (BoNT) services, focusing on dedicated NHS BoNT injection clinics for patients diagnosed and treated for Cervical Dystonia.This role offers a competitive rate...


  • Middlesbrough, Middlesbrough, United Kingdom Everyturn Mental Health Full time

    About Everyturn Mental HealthWe are a leading provider of mental health services, committed to delivering high-quality care to our patients.As a Clinical Transition Specialist, you will play a crucial role in ensuring the smooth transition of our patients from acute inpatient areas into community settings.