Lead Therapist
2 months ago
Marylebone, United Kingdom
Soho House & Co
Full time
About the RoleWe are seeking an experienced Lead Therapist to join our team at Cowshed Spa Primrose Hill. As a Lead Therapist, you will be responsible for leading a passionate team of therapists who strive to provide exceptional customer service and make our clients and members feel amazing.
Key Responsibilities- Lead a team of therapists to deliver high-quality treatments and services
- Develop and maintain strong relationships with clients and members
- Provide exceptional customer service and ensure a unique experience for each client
- Recommend products and services to clients and members
- Maintain high standards of treatment service and retail recommendations
- Work collaboratively with the team to achieve business objectives
- NVQ level 2 or 3, ITEC, VTCT
- Excellent customer service skills and a true passion for making others feel better
- A team player with strong interpersonal skills
- Flexible schedule and ability to work weekends and holidays as needed
- Punctual, reliable, and trustworthy
- Competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive work environment
- Access to exclusive benefits and discounts