Lead Therapist

2 months ago


Marylebone, United Kingdom Soho House & Co Full time
About the Role

We are seeking an experienced Lead Therapist to join our team at Cowshed Spa Primrose Hill. As a Lead Therapist, you will be responsible for leading a passionate team of therapists who strive to provide exceptional customer service and make our clients and members feel amazing.

Key Responsibilities
  • Lead a team of therapists to deliver high-quality treatments and services
  • Develop and maintain strong relationships with clients and members
  • Provide exceptional customer service and ensure a unique experience for each client
  • Recommend products and services to clients and members
  • Maintain high standards of treatment service and retail recommendations
  • Work collaboratively with the team to achieve business objectives
Requirements
  • NVQ level 2 or 3, ITEC, VTCT
  • Excellent customer service skills and a true passion for making others feel better
  • A team player with strong interpersonal skills
  • Flexible schedule and ability to work weekends and holidays as needed
  • Punctual, reliable, and trustworthy
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Access to exclusive benefits and discounts