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House Manager
2 months ago
At McCarthy Stone, we are seeking a skilled House Manager to lead our residential community at Lys Lander in Truro. As a key member of our team, you will be responsible for delivering exceptional customer service, managing facilities, and fostering a sense of community among our homeowners.
The ideal candidate will possess excellent communication skills, a professional approach, and a real "can do" attitude. With a focus on customer satisfaction, you will work collaboratively with our partners and suppliers to ensure the smooth operation of the estate.
Some of the key responsibilities of this role include:
- Welcoming new homeowners and providing a warm and welcoming environment.
- Providing a professional front of house service and dealing with visitors in a friendly and courteous manner.
- Being the first point of contact for all homeowners and offering support and advice as needed.
- Managing the development's gardens and grounds in an efficient and effective manner.
- Facilitating social interaction and helping homeowners to enjoy retirement living to the full.
The successful candidate will have a strong customer service background, excellent communication skills, and a professional approach. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
", "requirements": "To be successful in this role, you will need:
- Excellent communication skills with a real "can do" attitude.
- Extensive experience in a professional customer service orientated position.
- A professional approach with high quality standards.
- Thrives in a busy and varied role, where every day will be different.
- Be resilient and can problem solve effectively.
- An awareness of basic Health and Safety will be a distinct advantage.
- A good level of computer literacy including Microsoft Word and Outlook.
- Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.
We offer a competitive salary, group personal pension, life assurance, Employee Assist Scheme, and flexible working hours. As part of our team, you'll get all the training and support you need to help you meet your career goals from our internal experts.
", "company": "McCarthy Stone"}