Patient Services Coordinator
5 days ago
We are seeking an empathetic and customer-focused individual to join our Patient Services team as a Patient Services Advisor. This is a full-time, permanent role based at The Horder Centre in Crowborough, offering fantastic opportunities to learn, develop and grow within our outstanding CQC-rated hospital.
Key Responsibilities- Providing excellent administrative and personal support to patients, ensuring a 5-star service experience.
- Coordinating bookings and enquiries related to patient pathways, demonstrating proactive and forward-thinking skills.
- Working collaboratively with colleagues to achieve high-quality patient care, with a passion for continued learning and professional development.
- Using a range of IT software to support administrative tasks, with a strong focus on maintaining accurate records and improving operational efficiency.
- Embedding our core values of Caring, Friendly, Quality, Integrity, and Pride in daily work, promoting a culture of mutual respect and inclusivity.
Salary: £25,000 - £30,000 per annum (dependent on experience)
Requirements- A genuine passion for delivering exceptional customer service, with excellent communication and interpersonal skills.
- Strong organisational abilities, ensuring effective prioritisation and time management to meet deadlines.
- Proactive approach to problem-solving, with a willingness to adapt to changing circumstances and priorities.
- Familiarity with a range of IT systems, including [list specific software used].
- Alignment with our core values, demonstrating a commitment to providing high-quality patient care and contributing to a positive work environment.
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Patient Services Coordinator
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Crowborough, East Sussex, United Kingdom Horder Healthcare Full timeWe are seeking an empathetic and customer-focused individual to join our Patient Services team at Horder Healthcare. As a Patient Services Advisor, you will play a pivotal role in our patients' journeys, providing excellent administrative and personal support to ensure a 5-star service.About the Role:You will have a passion for customer service and a...
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