IBA Team Manager

2 weeks ago


Retford, Nottinghamshire, United Kingdom pib Group Full time
Job Title: IBA Team Manager

About the Company:
PIB Group is a leading provider of insurance services, with a strong reputation for delivering high-quality solutions to our clients. Our team is dedicated to providing exceptional service and support to our clients and other stakeholders.

Job Summary:
We are seeking an experienced IBA Team Manager to join our team. The successful candidate will be responsible for managing and developing our IBA team on a day-to-day basis, providing support to our IBA Manager in delivering key performance indicators and outstanding service to our clients and other stakeholders.

Key Responsibilities:
• Manage and develop the IBA team on a day-to-day basis
• Provide support to the IBA Manager in delivering key performance indicators and outstanding service to our clients and other stakeholders
• Oversee bank reconciliation, Insurer & Bordereaux Reconciliation, and IBA Management Team
• Collaborate with Business Colleagues including Account Executives & Handlers to deliver high-quality results
• Meet regularly with team members to discuss performance and provide input into the annual performance review cycle
• Monitor quality standards within the team taking appropriate action to ensure expected standards are met
• Identify developmental needs and provide coaching to members of the IBA team ensuring all team members complete mandatory training as required

What We Offer:
In addition to a competitive salary of £55,000 - £65,000 per annum, we offer a range of benefits including a comprehensive pension scheme, enhanced maternity and paternity leave packages, flexible working arrangements, and access to professional development opportunities.

Requirements:
To be successful in this role, you will need to have a minimum of 4 years' experience working in a financial services environment, experience of providing coaching and mentoring to others, and proficiency in using MS Office including Excel & Word. GCSE Mathematics & English at Grade 4 or above (or equivalent) and AAT Accountancy qualification or CII Certificate would be desirable.

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