Income Officer
2 weeks ago
We are seeking a skilled Income Officer to join our team at Stonewater, a leading housing provider. As an Income Officer, you will play a crucial role in supporting our customers across various tenures, including social rented and homeowners, to manage their rent and service charge payments.
Key Responsibilities:- Review rent and service charge accounts to identify reasons for non-payment
- Contact customers via telephone or digital platforms to offer support and advice
- Work with customers to find underlying issues and provide solutions to debt problems
- Collaborate with the Income team to ensure effective communication and support
Stonewater is a housing provider with a portfolio of affordable properties, serving over 82,000 customers across the UK. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We are committed to making a positive impact on our customers' lives and are looking for like-minded individuals to join our team.
What We Offer- Full training and support to ensure your success in the role
- A home-based role with occasional travel to a central location for meetings
- A competitive salary and benefits package
- The opportunity to work with a dynamic and ambitious team
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Income Officer
6 days ago
West Midlands Combined Authority, United Kingdom Stonewater Full timeIncome Officer RoleWe are seeking a skilled Income Officer to join our team at Stonewater, a leading housing provider. As an Income Officer, you will play a crucial role in supporting our customers across various tenures, including social rented and homeowners, to manage their rent and service charge payments.Key Responsibilities:Review rent and service...
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Income Officer
7 days ago
West Midlands Combined Authority, United Kingdom Stonewater Full timeIncome Officer RoleWe are seeking a skilled Income Officer to join our team at Stonewater, a leading housing provider. As an Income Officer, you will play a crucial role in supporting our customers across various tenures, including social rented and homeowners, to manage their rent and service charge payments.Key Responsibilities:Review rent and service...
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Income Recovery Specialist
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Contract Officer
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West Midlands Combined Authority, United Kingdom Bromford Full timeAbout the RoleWe are seeking a skilled Contract Officer to join our team at Bromford. As a Contract Officer, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesDeliver high-quality customer service to our clientsBuild and maintain strong relationships with clients and...
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Contract Officer
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West Midlands Combined Authority, United Kingdom Stonewater Full timeJob Title: Acquisitions OfficerWe are seeking a highly skilled and motivated Acquisitions Officer to join our team at Stonewater. As an Acquisitions Officer, you will play a crucial role in supporting our customers across all tenures, including social rented and homeowners, to manage their rent and service charge payments.Key Responsibilities:Review rent and...
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Acquisitions Officer
3 weeks ago
West Midlands Combined Authority, United Kingdom Stonewater Full timeJob Title: Acquisitions OfficerWe are seeking a highly skilled and motivated Acquisitions Officer to join our team at Stonewater. As an Acquisitions Officer, you will play a crucial role in supporting our customers across all tenures, including social rented and homeowners, to manage their rent and service charge payments.Key Responsibilities:Review rent and...
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