Senior IT Technical Lead

6 days ago


Swindon, Swindon, United Kingdom Fynity Full time
Growth Opportunities abound in this exciting role as a Lead IT Support Engineer. At Fynity, we are committed to providing exceptional support and services to our customers. As a key member of our IT team, you will play a pivotal role in ensuring the smooth operation of our systems and infrastructure. Your responsibilities will include managing ticket workflows, assisting in configuring systems, maintaining a high standard of service delivery, acting as a point of escalation for the Service Desk team, and resolving IT tickets efficiently. With a strong background in IT support, particularly in ticket management, you will be well-equipped to excel in this position. Moreover, you will have the chance to learn new programming languages and acquire hands-on experience in cloud engineering through our certification sponsorship program. Working with us provides the opportunity to balance work and personal life with our flexible hybrid model, allowing you to work from home or in our office. You will also be rewarded with a competitive salary of up to £40,000 and a 10% performance bonus.

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