IT Infrastructure Specialist

1 day ago


Dartford, Kent, United Kingdom SF Technology Solutions Full time
Job Description:

We are seeking an experienced IT Infrastructure Specialist to join our team at SF Technology Solutions. This role is responsible for delivering comprehensive technical support services, ensuring the stability and security of our IT systems.

About the Role:

  • Deliver 1st and 2nd line IT support to global colleagues, collaborating with IT teams across locations to support our worldwide user base.
  • Assist the IT Manager in executing the IT strategy
  • Main responsibilities include acting as the main point of contact for user hardware and software support, collaborating with the IT support team, monitoring helpdesk ticketing systems, prioritizing issues, and responding promptly.

Requirements:

  • Experience with 1st and 2nd line support, including remote troubleshooting and user guidance.
  • Strong networking skills, especially in the TCP/IP protocol.
  • Proficiency with Windows operating systems.
  • Advanced knowledge of Microsoft applications (Dynamics, Azure, Active Directory, and Office 365 suite).

Salary Information:

The estimated salary range for this position is £35,000-£42,000 per annum, depending on experience and qualifications. We offer a competitive package that includes benefits and opportunities for professional growth and development.



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