UK Night Shift Access and Tools Support Analyst
3 days ago
Job Overview: We are seeking a highly skilled Mandarin speaking support analyst to join our team in Manchester, UK. This is a fantastic opportunity to work in a remote environment, providing technical support for access and tools, while utilizing your language expertise to communicate with clients.
Key Responsibilities:
- Offer technical assistance to clients, focusing on access and tools support
- Leverage your Mandarin language proficiency to build strong relationships with clients
- Collaborate with our team to resolve technical issues promptly and efficiently
- Stay up-to-date with industry trends and developments, including MongoDB and Service Cloud
Requirements and Qualifications:
- Fluent in Mandarin
- Outstanding communication skills, with ability to translate Mandarin to English
- Strong technical background, with experience in access and tools support
- Knowledge of Service Cloud: reading and monitoring
- Experience with MongoDB
Benefits: Competitive salary, flexible working hours, and opportunities for professional growth and development
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