Public Sector IT Management Lead

1 week ago


London, Greater London, United Kingdom Crown Commercial Service Full time

At the Crown Commercial Service, we're committed to delivering cutting-edge digital services that enhance procurement efficiency, deliver value for money, and support public sector innovation. As Head of Service Management, you'll play a critical role in fulfilling this mission by leading a growing team responsible for service excellence.

About the Job

We're looking for a talented individual to join our team as Head of Service Management, responsible for shaping and implementing modern service management practices aligned with ITIL 4 principles and the Digital by Default Service Standard.

The ideal candidate will have a proven track record of driving digital transformation and service excellence in a public sector environment. You'll be responsible for overseeing the design, transition, and operation of critical digital services, ensuring high performance, stakeholder satisfaction, and alignment with our ambitious objectives.

What We Offer:

  • A competitive salary range of £80,000 - £110,000 per annum.
  • A comprehensive benefits package, including pension scheme and annual leave.
  • The opportunity to work on high-profile projects that drive digital transformation in the public sector.
  • A collaborative and supportive work environment with a talented team of professionals.
  • The chance to make a real impact and contribute to the success of our organisation.


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