Parts Advisor

4 weeks ago


Carlisle, Cumbria, United Kingdom Carrs Billington Agriculture Full time

About Carr's Billington Agriculture

Carr's Billington Agriculture is a leading provider of agricultural solutions, serving rural and agricultural communities across the UK. We offer a wide range of products and services, including machinery, feed, and fuel, to help our customers succeed.

Job Summary

We are seeking an experienced Agricultural Sales Specialist to join our team at our Carlisle store. As a key member of our Parts department, you will be responsible for providing exceptional customer service, selling and advising on products and services, and supporting the Parts Manager in maximising margins.

Key Responsibilities

  • Provide exceptional customer service to external and internal customers, both face-to-face and via telephone.
  • Sell and advise on products and services, including Groundcare equipment sales.
  • Support the Parts Manager in maximising margins and driving department standards.
  • Maintain efficient internal working practices, including goods inwards and fast-moving stock placement.
  • Collaborate with the central machinery management team to work on projects and deliver on budgets.
  • Support the Parts Manager in stockholding and stock take procedures.
  • Grow Stihl/Groundcare sales for the branch.
  • Support with Administration duties in both the Parts and Workshop departments.

Requirements

  • Proven sales experience, with ability to confidently sell and advise on products and services.
  • Previous customer relationship management experience.
  • Written skills - proven ability to use clear, concise language specific for the purpose and audience.
  • Confident IT user.
  • Excellent interpersonal and communications skills, including the ability to consult, negotiate and liaise with suppliers, customers and internal stakeholders.
  • Ability to assess priorities and manage competing deadlines both independently and as a member of a team.

Benefits

As part of The Billington Group, we offer a wide range of employee benefits, including an attractive salary package, annual salary reviews, and a minimum of 25 days annual leave. We also offer a range of health and wellbeing benefits, including access to an Employee Assistance Programme, sick pay, and a health cash plan.

About Us

Carr's Billington Agriculture is a subsidiary company of The Billington Group, which also owns Criddle & Co., English Provender Company, and Billington Foods. We are a well-established family-owned business with ambitions for growth and innovation.


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